I just did something I need to do more often, but I’m not sure I picked the best time to start.
I was told a caller wanted to talk to me as Senior Pastor. This person had called for financial assistance and not gotten the answer they wanted.
Our church receives multiple calls everyday for financial assistance. We do not offer financial assistance, but do help people find other sources.
The caller wanted me to agree that the other staff person hadn’t responded to them in an appropriate way.
I try to tell people things they want to hear. If it were up to me, I would never say anything that hurt anyone’s feelings.
But that’s my personality; it is not what I am called to. I want to continue to do my best to consider the feelings and reactions of others, but Jesus’ example that I want to follow, that I am called (and ordained) to follow, is to be willing to say things that need to be said, as much as is possible, in ways they will be heard.
I don’t think I was heard. Because, in fact, I was hung up on.
As soon as I heard the dial tone I wondered if I’d chosen the wrong time NOT to say what I knew the other person wanted to hear.
But I don’t think so.