I expect someone smarter than I am has at one point suggested that all communication, all relationships, are matters of negotiation. In June’s issue of INC. magazine, Norm Brodsky offers advice for negotiation in his Street Smarts column. The online version is titled: When Negotiating, Always Listen Before You Speak.
Here are his two points:
- You simply can’t know what is in someone else’s mind. Ever.
- When you’re negotiating about money you owe, don’t make up stories. Just tell the truth.
Thank you, Mr. Brodsky, for this insight. I suspect that your wisdom would be helpful for all matter of interpersonal interactions, not just negotiations over money.